Introduction
Welcome to JESDA Educational Consultancy Limited Privacy Policy.
In this Privacy Policy work-through, we will use the terms ”we or us” as Jesda Educational Consultancy and the term ”you” for everyone using our services.
Here at JESDA Educational Consultancy, We take matters concerning privacy seriously and are committed to protecting your personal data. We have prepared this Privacy Policy to guide you on how we cater for your personal data when you visit JESDA Educational Consultancy website, contact us personally, request our services, fill out our online forms, share data with us via text message and email or social media for our consultation.
This Privacy Policy also explains what your personal data means, your privacy rights and the appropriate laws that protect them.
How We Collect Your Data.
Your personal data can be collected in several ways including:
Contacting us directly, data may be collected when you send us text messages, WhatsApp messages, Email us, fill out our online forms, phone calls, via posts and face to face conversation.
Contacting us indirectly, this may be through third-party companies or institutions.
1. Data we may collect
We may collect personal information or personal data, which means any information about an individual that the individual can be identified with. We may also collect educational qualifications you provide. These information may include:
Contact Data including home or company addresses, area codes, email addresses, Telephone numbers, location.
Personal Data including First names, last names, gender and date of birth
Educational qualifications Data including any relevant documents or certificates provided to us by you for processing.
2. How we use your personal data.
Your Personal Data as described above is protected under the UK Data Protection Law, we will only use your data as legally required and only in circumstances permissible by law. We will not share, transfer or use your information without your consent. Legally, we will use your data in the following instances:
Institutes: Information or data provided for processing will be shared with relevant schools that the application is meant for. When your information is shared with our partner institutes (schools), we will not have direct control of how these schools use your data, we recommend contacting these schools directly if you have any issues concerning how your personal information is being used.
Partners: Occasionally, we may work with third party companies in the United Kingdom and abroad to facilitate admissions for the sustainability and beneficial processing, to maintain professionalism and achieving organisational goals. When this happens, although not generally practiced, we my require your consent or approval for data to be shared.
Findings and Development: We will never share your Personal Data without your consent. For search and development purposes, we may share your personal information with third parties mainly in circumstances that may be relevant to your application or admission, but this may only happen with your consent.
Our Service Providers and Hosts: Data collected on our website are stored securely, however, our website is hosted by third party service providers In the United Kingdom and abroad. In some circumstances, we may need to share personal information with our host for resolutions to dedicated tasks in technical supports issues during processing. We only provide our host with information relevant to specific cases and we do not authorise third parties to share or disclose your personal information for their own business purposes. The security of your personal data is paramount to us so we require our third party members to treat it accordingly as permitted by law.
3. Data Processing Abroad.
When we share your data with institutions abroad, like the United States of America for instance, we ensure they are shared by countries that meet Data Security standards in securing your personal information according to the EU/UK Data Protection Law.
Data Security.
Your Personal Data is secure with us. We have ensured your personal data is not accessed by unauthorised parties, disclosed, fraudulently edited, stolen or accidentally lost, by professionally putting in place measures that prevent this from ever occurring.
4. Data Retention Period.
Jesda Educational Consultancy will only retain your data for as long as necessarily required for admission processing. Admission processing periods differ, depending on how long it takes for our client to gather specific documentation relevant to particular cases.
When there is a delay from you ”our client” to provide documentation, retention periods for personal information may take longer than expected. You can legally request for your personal information to be deleted.
5. Legal Rights.
You may request access to data we hold about you.
5.1 Request Data: Legally, you have the right to request access to personal data we hold about you and we are legally bound to provide such information to enable you see how correctly we use your data.
5.2 Request erasure: You can request erasure of personal data we hold about you when admission processing is completed and we have no need for the data, where we may have used your data unlawfully or mistakenly. Where we have no need to keep or continue to hold your data, we may delete and erase them. However, in certain legal circumstances, we may not be able to adhere to your request for erasure and this will be confidentially communicated to you.
5.3 Requesting Access and Updating Your Data: You may request corrections and updates to data we hold about you if incorrect information is noted, however, it is your responsibility to ensure that data provided to us is accurate and up-to-date at the time of processing.
5.4 Complaints: In circumstances where you have any complaints on how we handle your data or personal information, please do email us at education@jesdaconsultancy.com with evidence and supporting documents about your complaint. We will do our best to respond within 14 working days of receiving your complaint. This will then be investigated and response from the investigation will be communicated to you within 30 working days.